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PS3 - Plex keeps popping up the controls over and over

abssorbabssorb Posts: 20Members ✭✭

Similar to this on Chromecast:

But happening on PS3 client. If I connect to the same server using a mobile + chromecast, and play the same movie - it plays fine, which suggests a client problem.

Re-installing the app has not fixed. Any suggestions?


  • RazorBlade6288RazorBlade6288 Posts: 1Members, Plex Pass

    I have the same problem on my PS3. My PLEX server is a QNAP NAS.

  • Familj.BengtssonFamilj.Bengtsson Posts: 3Members ✭✭

    Same here, seems total random, sometimes up to 20 times / movie, and sometimes never..
    I'm using ps3 via 4g to Plex on w7

  • mattboudmattboud Posts: 1Members, Plex Pass Plex Pass

    I've been having this problem for months; if it doesn't get resolved soon I'm seriously considering using a different media manager.

    Can't watch a movie or show in peace without the distracting status bar popping up ever 4 minutes or so breaking the mood.

  • kldaberkowkldaberkow Posts: 2Members

    I'm seeing this same issue as well. The video controls popped up at somewhat random intervals while streaming a movie from my Win 7 Plex server (ver 7.5.1) to my PS3 running the latest client version. I'd say the controls popped up about 20 times over the course of the movie. Connection from server to PS3 is ethernet.

  • kldaberkowkldaberkow Posts: 2Members

    In the forum Announcements section under "Plex for PlayStation 3 & PlayStation 4" there is a post dated April 25th, 2017 which lists a fix for the Playstation 4 application.

    • Fix on-screen controls sometimes popping up intermittently while playing back video

    There has been no equivalent fix released for the Playstation 3, although it seems to be suffering with a similar issue.


  • pop-cornpop-corn Posts: 2Members

    +1, I really need a PS3 fix for this.

  • pop-cornpop-corn Posts: 2Members

    I can see wanting to "sunset" their PS3 work, but the PS3 worked OK until this bug was introduced.

  • KattacatKattacat Posts: 25Members, Plex Pass Plex Pass

    I only started using a PS3 with Plex yesterday, and it's still a bug. :( Everything played OK, but that bug is annoying.


    Server: Win 10 Pro 64-bit; i7-3770K; RAM 32GB ; 2 x GeForce GTX 670; Samsung 860 EVO SSD (500GB)
    Media Storage: Seagate 5TB external drive. (Adding more storage when needed.)

    Plex apps on: Samsung S3 Tab; Tab A; S2 Tab; Sony 8' Compact Tab; Fire Tab; (3) PS3; (3) PS4; (3) Sony Android TV; Forge TV.
    Samsung Note8; S6 E+; Note5. -- Chromecast Ultra;


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