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Plex is unable to start due to error

Jeddsmith@gmail.comJeddsmith@gmail.com Validating, Plex Pass Posts: 2 Plex Pass

I am running plex on the Amazon Fire and I keep getting this error "Plex is unable to start due to error". I reinstalled the app and it worked until I closed the app. When I went to open the app, I got the error again.

Comments

  • rbf072858rbf072858 Members, Plex Pass Posts: 3 Plex Pass

    I have been seeing the same error on my 2nd gen fire tv. Until tonight, I've been restarting the fire tv to clear the error. Tonight I had to manage the app, clear the cache and data. I then had to re-link and it worked.

    I doubt it should need all of that.

  • ja33ja33 Members, Plex Pass Posts: 24 Plex Pass

    Variations on this problem have been going on for at least a year. The last time I tried to report it logging wasn't working either so there wasn't much I could do to help and I didn't bother the countless times it occurred after that but now this occurring on almost every opening attempt.

    I have to take the same steps as rbf072858 to get the app to even open again.

    Here's a log of two attempts to open Plex, both of which resulted in 'Unable to open due to an error'. I forced closed the app between opening attempts:

    https://pastebin.com/raw/MVWQ5vYs

    This bit seems to be relevant:

    07-04 01:32:43.994 e: [AnvergoChannel] Failed to open.
    07-04 01:32:43.994 e: An exception occurred: java.net.ConnectException: failed to connect to /127.0.0.1 (port 32434): connect failed: ECONNREFUSED (Connection refused)
    07-04 01:32:44.002 e: Stacktrace: java.net.ConnectException: failed to connect to /127.0.0.1 (port 32434): connect failed: ECONNREFUSED (Connection refused)
    at libcore.io.IoBridge.connect(IoBridge.java:124)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:183)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:456)
    at java.net.Socket.connect(Socket.java:882)
    at com.e.a.a.l.a(SourceFile:197)
    at com.e.a.q.a(SourceFile:198)
    at com.e.a.q.a(SourceFile:172)
    at com.e.a.q.a(SourceFile:358)
    at com.e.a.ag$1.a(SourceFile:117)
    at com.e.a.a.b.o.k(SourceFile:329)
    at com.e.a.a.b.o.a(SourceFile:246)
    at com.e.a.i.a(SourceFile:276)
    at com.e.a.j.a(SourceFile:234)
    at com.e.a.i.a(SourceFile:196)
    at com.e.a.i.a(SourceFile:34)
    at com.e.a.k.b(SourceFile:162)
    at com.e.a.a.i.run(SourceFile:33)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1112)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:587)
    at java.lang.Thread.run(Thread.java:818)
    Caused by: android.system.ErrnoException: connect failed: ECONNREFUSED (Connection refused)
    at libcore.io.Posix.connect(Native Method)
    at libcore.io.BlockGuardOs.connect(BlockGuardOs.java:111)
    at libcore.io.IoBridge.connectErrno(IoBridge.java:137)
    at libcore.io.IoBridge.connect(IoBridge.java:122)
    ... 19 more

  • plexcabbplexcabb Members, Plex Pass Posts: 98 Plex Pass

    This issue now exists and it's been a long time.. I guess Plex team can't fix it.

  • JuiceWSAJuiceWSA Members Posts: 5,657 ✭✭✭✭✭

    @plexcabb said:
    This issue now exists and it's been a long time.. I guess Plex team can't fix it.

    They might - if they ever worked on it.
    It's hard to tackle bugs and make improvements when the building is abandoned.

    Tony

    FileBot For Easy Plex File Naming: http://www.filebot.net/

    Automated Plex Naming With Filebot: https://forums.plex.tv/discussion/191687/plex-naming-schemes-for-filebot

    Plex Friendly Handbrake Guide - DVDs/BluRays: https://forums.plex.tv/discussion/comment/1335697/#Comment_1335697

    Plex Clients: AFTVs, Androids, PMP, Rokus (running RARflix: http://streamfree.tv/roku-channels/private/all/rarflix-108-thread.html )

  • plexcabbplexcabb Members, Plex Pass Posts: 98 Plex Pass

    Doesn't look like they really want to fix it.

  • AndrroidAndrroid Members, Plex Pass Posts: 1,108 Plex Pass

    @JuiceWSA said:

    @plexcabb said:
    This issue now exists and it's been a long time.. I guess Plex team can't fix it.

    They might - if they ever worked on it.
    It's hard to tackle bugs and make improvements when the building is abandoned.

    Stop posting nonsense.

  • JuiceWSAJuiceWSA Members Posts: 5,657 ✭✭✭✭✭

    @plexcabb said:
    Doesn't look like they really want to fix it.

    That is the obvious conclusion unless they are 'unable' to fix it. If that is the case I can understand why they simply don't get involved in any pleas for aid - like these, for instance:
    https://forums.plex.tv/discussion/comment/1474397/#Comment_1474397
    No sense jumping in the lake to save a drowning man - if you can't swim.

    Tony

    FileBot For Easy Plex File Naming: http://www.filebot.net/

    Automated Plex Naming With Filebot: https://forums.plex.tv/discussion/191687/plex-naming-schemes-for-filebot

    Plex Friendly Handbrake Guide - DVDs/BluRays: https://forums.plex.tv/discussion/comment/1335697/#Comment_1335697

    Plex Clients: AFTVs, Androids, PMP, Rokus (running RARflix: http://streamfree.tv/roku-channels/private/all/rarflix-108-thread.html )

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