Plex media server fatal crashes (probably caused by web app)
i face the problem of PMS crashing (v. 18.104.22.16817) when transcoding videos into web player app (usually 720p or 1080p hevc source video transcoding into the web player app). The server crashes irregularly, usually when i am not home (so i cant simply to restart the shield). Usually my brother (who uses firefox for watching videos in web app) reports that PMS stopped working.
So I just did some "stress" test to find out the cause. I dont know the cause but i will describe what happened. At first i started to stream 3 simultaneous videos in Firefox and 1 in Edge (2 of them 1080p, 2 were 720p, all in HEVC format). Everything over local wifi. Simultaneos streaming was generally OK, just some minor buffering regarding 1080p videos. Than i closed the Edge browser and the 3 streams (2x1080 and 1x 720p) remained playing. Than i stopped both 1080p streams, while 720p was still running. Than I decided to start again one of the 1080p streams (from last saved position). By this action, the server crashed and stopped working totally. So even the 720p stream was ended. PMS was dead (even Plex app on Shield could not connect to PMS). The only way to bring Plex to life is to restart whole Shield TV - after that it is OK. But for how long? This crashes happens too often to my taste. It is so frustrating, plex is not reliable at all.
I must point out that this crashing happens also when not stressing Shield with multiple streams. It seems to be the issue only regarding web app player, not connected to multiple simultaneous streaming (after all, i have set limitation to max 3 simultaneous transcodes on PMS). After restarting Shield I downloaded logs but I dont understand them (but i am able to provide them for investigation).
Any help? Your lifetime plex subscriber.