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Can anyone help me? My Xbox One S does nothing after I click on a movie to play

cyrano17.df@gmail.comcyrano17.df@gmail.com Posts: 1Members, Plex Pass Plex Pass

I've got an Xbox one S, and logged into the plex app, to stream from my synced onedrive account, now I've also got a ps4 and a laptop, both of which load movies and tv shows without any issue, but on the xbox one I click on a movie, the orange circle spins then vanishes, leaving a black screen, nothing I do seems to change this

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