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Trying to install on Sony 5.1 system

It downloads the app, but it requires an account to start, since I dont have an account, so, how do I get the client working?
Its a SONY BDV-N5200W

Answers

  • BigWheelBigWheel Members, Plex Employee, Plex Pass, Plex Ninja Posts: 9,556 Plex Employee

    what do you mean you don't have an account? you posted this forum thread with your account.

    is that a blueray player? what OS does it run?

    Logs > https://support.plex.tv/hc/en-us/articles/201869908-Log-Files
  • TomasLTomasL Members Posts: 37 ✭✭

    In all honestly, I havent got a clue what software it runs.
    It is a SONY home-cinema system.
    The Plex-App was downloaded by the unit, presumably from a some sort of SONY App-store, like it works on my Samsung TV.

    Now, I know, some time back, that there was a bug in the Samsung version, where the app asked for an account, wonder if it is the same bug here.

    Surely I should be able to run the App without log in to any account. or has that changed?

    Well, yes, I have an account to the forum, but no Plex-Pass

  • BigWheelBigWheel Members, Plex Employee, Plex Pass, Plex Ninja Posts: 9,556 Plex Employee

    can you take a cell phone pic or something of the app.

    a plex Pass is just for additional features. you do not need it to use an app.

    some apps do require sign in, all of our smart tv apps do.

    Logs > https://support.plex.tv/hc/en-us/articles/201869908-Log-Files
  • TomasLTomasL Members Posts: 37 ✭✭

    Well, the App on my Samsung TV does not require any sign in.

  • TomasLTomasL Members Posts: 37 ✭✭

    Will take a photo of the screen

  • BigWheelBigWheel Members, Plex Employee, Plex Pass, Plex Ninja Posts: 9,556 Plex Employee

    @TomasL said:
    Well, the App on my Samsung TV does not require any sign in.

    that is likely the third party app made by orca for 2010-2015 samsungs. we don't make that.
    https://forums.plex.tv/categories/samsung-smart-hub

    Logs > https://support.plex.tv/hc/en-us/articles/201869908-Log-Files
  • TomasLTomasL Members Posts: 37 ✭✭

    Ok, so they are not the same, then.
    Explains some things obviously.

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