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Plex Media Player Setup Fails on Windows 10

clynchclynch Posts: 1Members

I have tried numerous times to install Plex Media Player on my Windows 10 PC, but it keeps returning an error that Setup Failed. The log file returns the following errors each time:

[08B0:1668][2017-07-14T17:44:44]e000: Error 0x80070661: Failed to install MSI package.
[08B0:1668][2017-07-14T17:44:44]e000: Error 0x80070661: Failed to execute MSI package.
[0A78:09BC][2017-07-14T17:44:44]e000: Error 0x80070661: Failed to configure per-machine MSI package.

The entire contents of the log file can be found at https://pastebin.com/jdCwrwCH if necessary.

How can i resolve these errors and install Plex Media Player?

Thank you

Answers

  • hickernut33hickernut33 Posts: 2Members, Plex Pass Plex Pass

    I have the same issue.
    I've tried to run as admin and changing paths during install to no avail.

  • dalehartydaleharty Posts: 1Members

    No answers on this yet? This is driving me nuts.

  • sa2000sa2000 Posts: 29,171Members, Plex Pass, Plex Ninja, Plex Team Member Plex Team Member

    @clynch said:
    I have tried numerous times to install Plex Media Player on my Windows 10 PC, but it keeps returning an error that Setup Failed. The log file returns the following errors each time:

    [08B0:1668][2017-07-14T17:44:44]e000: Error 0x80070661: Failed to install MSI package.
    [08B0:1668][2017-07-14T17:44:44]e000: Error 0x80070661: Failed to execute MSI package.
    [0A78:09BC][2017-07-14T17:44:44]e000: Error 0x80070661: Failed to configure per-machine MSI package.

    The entire contents of the log file can be found at https://pastebin.com/jdCwrwCH if necessary.

    How can i resolve these errors and install Plex Media Player?

    Thank you

    The error code is wrong cpu type
    You are probably installing it on a 32-bit windows system

    There is only 64- bit version for Plex Media Player

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