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Can't Open Plex and Don't Know How to Fix It...Be Gentle With Me...

myrtledogmyrtledog Posts: 71Members, Plex Pass Plex Pass

Have had Plex for about three years now and it's worked pretty much flawlessly.

This last week I had to restore my iMac from a back-up. That went well, however now Plex doesn't work.

So - I deleted the program and did a re-install. Seems to download fine but won't open...

When I try to open it it'll make a quick little jump but won't actually open.

I've searched thru this forum and found a good deal of info that I really don't understand. Can someone walk me thru all this like I'm a 7 year old? Actually a 7 year old could probably do this

Best Answer

  • myrtledogmyrtledog Posts: 71Members, Plex Pass Plex Pass
    Accepted Answer

    Thanks Ron. You're the man!

Answers

  • SE56SE56 Posts: 1,748Members ✭✭✭✭

    @myrtledog said:
    Have had Plex for about three years now and it's worked pretty much flawlessly.

    This last week I had to restore my iMac from a back-up. That went well, however now Plex doesn't work.

    So - I deleted the program and did a re-install. Seems to download fine but won't open...

    When I try to open it it'll make a quick little jump but won't actually open.

    I've searched thru this forum and found a good deal of info that I really don't understand. Can someone walk me thru all this like I'm a 7 year old? Actually a 7 year old could probably do this

    Ok, can you explain what you did to uninstall Plex Media Server.

    TV:(1). LG 65UB950T UHD Smart TV, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. : Blu- ray Player: Playstation PS3.Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, Onkymote, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

  • myrtledogmyrtledog Posts: 71Members, Plex Pass Plex Pass

    I just dragged all the related files into trash... probably didn't actually delete?

  • SE56SE56 Posts: 1,748Members ✭✭✭✭

    @myrtledog said:
    I just dragged all the related files into trash... probably didn't actually delete?

    which ones please

    TV:(1). LG 65UB950T UHD Smart TV, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. : Blu- ray Player: Playstation PS3.Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, Onkymote, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

  • SE56SE56 Posts: 1,748Members ✭✭✭✭

    Cache
    Application support files
    plist
    Application, of cause....

    TV:(1). LG 65UB950T UHD Smart TV, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. : Blu- ray Player: Playstation PS3.Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, Onkymote, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

  • myrtledogmyrtledog Posts: 71Members, Plex Pass Plex Pass

    Not sure what you're asking? Went into applications on the Mac, found Plex and dragged the file to trash...

  • SE56SE56 Posts: 1,748Members ✭✭✭✭
    edited July 15

    @myrtledog said:
    Not sure what you're asking? Went into applications on the Mac, found Plex and dragged the file to trash...

    Good know where you went wrong

    TV:(1). LG 65UB950T UHD Smart TV, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. : Blu- ray Player: Playstation PS3.Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, Onkymote, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

  • SE56SE56 Posts: 1,748Members ✭✭✭✭
    edited July 15

    I want you to locate your "Option" Key on your keyboard. Firstly Shut down every app please

    TV:(1). LG 65UB950T UHD Smart TV, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. : Blu- ray Player: Playstation PS3.Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, Onkymote, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

  • SE56SE56 Posts: 1,748Members ✭✭✭✭
    edited July 15

    I sent you a message

    TV:(1). LG 65UB950T UHD Smart TV, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. : Blu- ray Player: Playstation PS3.Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, Onkymote, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

  • myrtledogmyrtledog Posts: 71Members, Plex Pass Plex Pass
    Accepted Answer

    Thanks Ron. You're the man!

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