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Restoring a deleted TV show to The Plex Library

Johnrob1955Johnrob1955 Posts: 18Members, Plex Pass Plex Pass
edited July 16 in QNAP

I accidentally deleted Ultimate Force from my Plex TV show library and emptied trash. This deleted the file from my Qnap Media server.
I re-installed the file onto the Qnap then updated the library in Plex. It doesn't bring the program into the TV show library now and as it did appear before I know all the naming conventions are correct.
Is there a work around for this problem ?
This issue may be more complex than I thought. Some Movies recently uploaded to my media server are also not being picked up by the movie library scan I have just applied the new qpackage plex update to my Qnap server - may this be causing issues ?

Best Answer

  • Johnrob1955Johnrob1955 Posts: 18Members, Plex Pass Plex Pass
    Accepted Answer

    The issue is resolved now. It was connected to the update. I installed the plex qnap 64 bit version on my qnap and it immediately updated both the missing TV program and the movies that didn't previously show with the scan

Answers

  • Johnrob1955Johnrob1955 Posts: 18Members, Plex Pass Plex Pass
    edited July 16

    This issue may be more complex than I thought. Some Movies recently uploaded to my media server are also not being picked up by the movie library scan Please ignore this comment I have attached the content to the original post - Newbie error !

  • ChuckPAChuckPA Posts: 17,606Members, Plex Pass, Plex Ninja, Plex Team Member Plex Team Member

    One of the most common 'newbie' problems is understanding how to name and structure your media. (it bit my butt at first too.. haha)

    the 'quick trick' to adding back any entries you deleted (but the media is still there) is simple:

    1. Open File Station
    2. Move the item (TV Series or Movie or Music) to a safe location PMS doesn't monitor (any other share will do)
    3. Update libraries
    4. Empty Trash
    5. Clean Bundles (this removes the entries from the database and the metadata info)
    6. Move the media back into its original location
    7. Update Libraries again

    We call this the 'Plex Dance" :D

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  • Johnrob1955Johnrob1955 Posts: 18Members, Plex Pass Plex Pass
    Accepted Answer

    The issue is resolved now. It was connected to the update. I installed the plex qnap 64 bit version on my qnap and it immediately updated both the missing TV program and the movies that didn't previously show with the scan

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