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plex not working anymore on samsung tv

hi
I have been using my plex app on my Samsung TV UA55JU6400 for months without any issues. I have used it without any problems. 2 days ago was my last use. today I tried to use it again but the app doesn't load - instead it is stuck in the loading phase with the dots.
I have tried to reinstall it several times with no luck. I have the latest version of the app, and the server on my PC is also updated. I can use it with no problem with my apple tv but something has happened with the Samsung app.
anyone know what to do??
thanks

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