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Sync and Conversion process not working anymore

sjohn777sjohn777 Members, Plex Pass Posts: 2 Plex Pass

Running latest plex server Version and latest iOS app as of today. haven't tried to sync from plex to iOS device in many months so uncertain when it stopped working, but i marked a bunch of shows/movies in plex through windows on server to sync to my ipad....normally this would kick off the conversion process, but nothing happens. none of them are being processed. so when i check my iOS device for sync status, it just keeps checking the server and sees the shows it should sync, but nothing happens because the server isn't converting anything to make ready for the device to sync. please help.

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