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Sync and Conversion process not working anymore

sjohn777sjohn777 Posts: 2Members, Plex Pass Plex Pass

Running latest plex server Version and latest iOS app as of today. haven't tried to sync from plex to iOS device in many months so uncertain when it stopped working, but i marked a bunch of shows/movies in plex through windows on server to sync to my ipad....normally this would kick off the conversion process, but nothing happens. none of them are being processed. so when i check my iOS device for sync status, it just keeps checking the server and sees the shows it should sync, but nothing happens because the server isn't converting anything to make ready for the device to sync. please help.


  • kingdavekingdave Posts: 46Members, Plex Pass Plex Pass

    Mine does the conversion, so I get to 50% complete, but then the actual sync never happens. It just says "Waiting on Server".

  • kingdavekingdave Posts: 46Members, Plex Pass Plex Pass

    Just bumping this because it's still not working. The server and iOS app are up to date and my wifi network is working just fine. Is this a widespread problem?

  • ElectricalEinstein.ID@gmail.comElectricalEinstein.ID@gmail.com Posts: 2Members, Plex Pass Plex Pass

    I'm having this same issue intermittently. It worked last week & now nothing, it doesn't matter which device I try & sync to or whether or not they need to be trans-coded. Honestly sync is the only reason I pay for the pass.

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