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Undefined Code Error on PS4

johnlentjohnlent Posts: 1Members, Plex Pass Plex Pass

For about two months now, I have been unable to open video files on my PS4. I always receive an error undefined code -2140536828


  • BigWheelBigWheel Posts: 10,276Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    Have you tried updating the platform update that was released today?

    Logs > https://support.plex.tv/articles/201869908-log-files/
  • AnuruddhaAnuruddha Posts: 35Members, Plex Pass Plex Pass

    Just set trailers to None. It should work. I had the same issue. cheers


    Plex is the best :)

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