Cannot optimize films more than once
This is doing my head in: I have been searching and trying for days. Please help!
I have optimized some films for mobile incorrectly, not realising I needed to have the sub-titles selected to get them burned into the resultant mp4 file. I have deleted the optimized files and their directories and have also deleted the optimized versions in PMS. However, when I queue them back up PMS either thinks they have already been optimized for mobile, and tells me so, or it politely tries and thinks it has in a matter of seconds (and doesn't). Are there flags set somewhere that I'm not seeing? I don't want to delete the films and rip them again because, in many instances, I no longer have the original. Does anyone know what I need to do?