If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

WD EX4100/Plex 1.7.5/Roku 3 - "Not enough bandwidth for any playback of this item...."

h2oski1326h2oski1326 Posts: 9Members ✭✭

"...Cannot convert to below minimum bandwidth of 103kbps. Neither direct play nor conversion is available."

Can someone help me return this video playback to normal operation?

Problem began after a software update to the WD EX 4100.

System Information:
WD EX4100 running plex 1.7.5 - 4035
Roku 3 with plex app
Remote logging enabled at roughly 9:11pm CDT on July 12th.

Actions:
Attempting to watch an H264 encoded video with AAC audio, encountered error above. Previous attempts to watch this video successful. Video file functions correctly locally on Windows laptop and via plex web app.
Change settings; Playback --> Direct Play --> 'Auto' to 'Force'. Playback of video, no audio.

Desired outcome:
1) Playback of video to resume as designed.
2) Provide access to previous software versions for WD EX4100 until issue can be resolved
Logs attached, collected from this website:
http://plex-roku-launcher.pancakeapps.com/

Best Answer

  • h2oski1326h2oski1326 Posts: 9Members ✭✭
    Accepted Answer

    Update: upgrading to 1.8.1 seems to have resolved this issue.

Answers

Sign In or Register to comment.