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Unable to remove Plex share from UE48H6200

gertgermangertgerman Members Posts: 755 Plex Pass

Hi,

I installed Plex on a Samsung TV and have since removed the device from my devices on Plex web and changed my password and chose all devices to be logged out after the password change.

The person who has the TV now however is still able to watch my content on my login. The device shows on Plex web when they’re watching something and allows me to stop playback but under my list of devices it isn’t shown as I have already removed it.

Any ideas how I can prevent them from accessing my server? Unfortunately I have no contact to the person anymore so asking them to logout is pointless. But as I’ve removed the device via Plex web and have changed my password they shouldn’t be able to access my server anyway.

As I’m a Plex pass owner I don’t want to just create a new Plex login.

Thanks.

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