Sound/subtitle problem Samsung tv with plex 1019
So I have a samsung tv from 2011 that uses the plex 1019 version. And I have a PMS set up on my pc.
When I a play a mkv movie with internal srt, problems seems to occur in a weird way.
- If I choose playback to "auto select" in my plex on my samsung tv, the audio shows DTS 5.1 The movie plays with great sound and picture quilty, but no subtitles are shown, they are just greyed out.
- If I choose direct playing, I have the same issue
- If I choose direct streaming or transcoding, audio shows as DTS 5.1, subtitle shows and are not greyed out, and sub mode shows embedded subtitles. When I watch the movie the quality is great, subtitles shows, BUT the sound does not come in DTS 5.1 anymore but as stereo 2 channel, even if the plex says it's DTS 5.1
What am I doing wrong? Now my only options seems to be to choose from watching in DTS 5.1 with no subtitles, or enjoy subtitles but then with only stereo sound 2 channel sound.
Would appreciate help very much
Thank you in advance