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Problem with Chromecast Ultra: Annoying and frustrating!

daniellibdaniellib Posts: 4Members, Plex Pass Plex Pass

Hey guys,

Hoping someone can help with whatever is going on with this CCU. I believe its a problem with plex itself and not the CCU. My whole media library trans codes for some unknown reason, Its like its ignoring the profile i've set.

Transcode H264 to H264, HVEC to H264 and so on. If i play the files on the Plex App of my LG smartTV, No transcoding,

I've spent hours on this, tried pretty much every profile I could find but still cannot find a solution, it is driving me absolutely mad lol

Thanks in advance


  • danielpontedanielponte Posts: 152Members, Plex Pass Plex Pass

    Try the 5.9 version of the Android App. 6.0 and newer dont have "Original" on Quality Settings. This is ANNOYING.

  • daniellibdaniellib Posts: 4Members, Plex Pass Plex Pass

    That's frustrating,

    Just wondering, with CCU, on a 1080p tv and watch a 4k video, Even though the CCU supports 4k, will it still need to transcode? I was under the impression that it doesn't?

    Thanks guys

  • danielpontedanielponte Posts: 152Members, Plex Pass Plex Pass

    I believe it will transcode as your tv wont support the video at 3840x2160

  • daniellibdaniellib Posts: 4Members, Plex Pass Plex Pass

    Don't know how true this is, Just got told from the sales rep (he seemed quite knowledgeable) that the CCU will indeed play 4k files on a 1080p TV without transcoding as long as the correct profile is in place and the file is a codec that it supports. Can anyone confirm this? Or is this just rubbish

  • emma24xiaemma24xia Posts: 99Members ✭✭

    A member from Chromecast Help Forum answers that The intended use of Chromecast is to cast cast-ready apps from your mobile device (Android or iOS) or computer. You cannot install the Plex app on the Chromecast Ultra device itself. You must download the Plex app to your phone or computer and cast from there.


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