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What version of PMS do you have running on your Shield?

StuartWildmanStuartWildman Members Posts: 16 ✭✭

I understand the PMS Shield version isn't on the play store, however I was having " Connection to the server was lost" problems (annoying as the server and app are BOTH on Shield), so ended up deleting Data, getting stuck, uninstalling the software, then re-installing an APK i found.
So probably not running the correct version.

The Plex Media Server
The Plex for Android

If this is the wrong version, is there a way to reset / reinstall?

Best Answer


  • Elijah_BaleyElijah_Baley Members, Plex Pass Posts: 4,165 Plex Pass

    On a regular computer you should go to the Google play store (be sure you are logged in with the account you are using on your Shield) and search for "Plex Server" and then push that version to your Shield. You may have to uninstall the version you have first as the current official (beta) version for the Shield is

    I am in the beta for the Shield so I am not completely sure what the latest "regular" version is but I am pretty sure it is not the version you have.

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  • rouqrouq Members, Plex Pass Posts: 190 Plex Pass

    Actually, is the official release. The beta release is at 1.8.x

  • StuartWildmanStuartWildman Members Posts: 16 ✭✭

    Thanks for the replies.
    Seems I signed up for the Beta, when trying to resolved issues last week.

    I read somewhere on a Plex site that you can't actually download the office Plex Shield PMS, as it comes pre-installed.

    I can however remove myself from the Beta and wait for the next upgrade (If I can't see a way round this)

    "Tip!: If you no longer want to use preview releases, you can visit the same page and choose to no longer be a tester. You'll then need to wait for the next regular Plex Media Server release, which will update over the previous preview release."

  • StuartWildmanStuartWildman Members Posts: 16 ✭✭

    I factory reset.
    And back to watching.
    I now think the issue of lost connection is, when PMS is processing the shows, it can't load the full list of shows.

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