If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

NAS - Connected USB3 Drives Not Available

debbiefldebbiefl Posts: 78Members ✭✭

Running PMS on Shield (, allows addition of main NAS shares for media locations, however any USB3 drive attached to NAS is not available.

Qnap 251A & WD MyClouds (single bay).

Is this due to a bug on Plex or Shield? Whichever, can Plex please address this issue?

Note: Every other server tested (iMac, Qnap, Win10) running PMS is able to view/add the share locations of the USB drives attached to a NAS.


  • debbiefldebbiefl Posts: 78Members ✭✭

    Just upgraded to Version No change

  • SX86SX86 Posts: 16Members, Plex Pass Plex Pass

    Your NAS needs to setup a share for your Nvidia SHIELD to see them using the Mounted Network Storage option. That would be something you setup on the NAS, not the SHIELD or Plex.

  • debbiefldebbiefl Posts: 78Members ✭✭

    NAS does have a share for the attached USB drive. PMS on Shield can mount the NAS share (and access internal folders) but doesn't recognize the USB drive (share), hence no access to it's folders.

    All other PMS installations do recognize the USB (share).

Sign In or Register to comment.