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Problems watching in Plex Web App

Cavaliers93Cavaliers93 Posts: 4Members

Hi,
sometimes I've watched movies or series on my pc (windows 10) using Plex Web App and I have not any problem antill now.
If I play anything form my media library in wide screen, the images present some annoying effects like black and white lines around the shapes. If onstead I watch the video without entering the wide screen mode I've not any problems.

Could resolve this by changing any setting or it's a software bug?

Answers

  • BigWheelBigWheel Posts: 10,196Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    Can you provide a sample file that does this. What browser are you using?

    Logs > https://support.plex.tv/hc/en-us/articles/201869908-Log-Files
  • Cavaliers93Cavaliers93 Posts: 4Members

    I'm using Chrome. The problem is that all the file suffer of this problem. I've tried to stop the video so i could attach an image but if i stop the problems vanishes.

  • Cavaliers93Cavaliers93 Posts: 4Members

    I've tried using Microsoft Edge and till now i've not found any problems. Could it be a problem related with Chrome?

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