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remote acces is not working, wrong IP.

thomasbidouthomasbidou Posts: 4Members, Plex Pass Plex Pass

Hi,

I am using Plex server on my QNAP.
Recently, the remote access is not working anymore.
I noticed that the port of the public IP address of the server is 0 (see screen shot).
Is it normal?
If not, how do I correct it?

Regards,

Answers

  • Barry RicohBarry Ricoh Posts: 94Members, Plex Pass Plex Pass

    So tick the manually Port box and write there 32400.
    Open that Port in your router Firewall.
    That should work.

  • thomasbidouthomasbidou Posts: 4Members, Plex Pass Plex Pass

    Unfortumatly is doesn't.

    As you san see (see screen shot) I tryed it.
    I confirm the the port 34200 is open opened.

    Regards,

  • thomasbidouthomasbidou Posts: 4Members, Plex Pass Plex Pass

    Imeant 32400 of course.

  • thomasbidouthomasbidou Posts: 4Members, Plex Pass Plex Pass

    It wokrs again.
    And I did not do anything.
    Could it have been coming from plex itself?

  • moody_bluemoody_blue Posts: 2,858Members, Plex Pass, Plex Ninja Plex Ninja
    edited August 27

    The recommended procedure in such situations is to use the Refresh button and wait (up to) 20 minutes. If the problem persists we will need to investigate.

    QNAP TS-253A 4G QTS 4.3.4.0387 (beta2) + PMS 1.9.7.4460 (plex pass) + QPython2 2.7.12.0 + PlexConnect 0.5-dev-161017

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