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Can't Login With Master Account

greengoobergreengoober Posts: 2Members, Plex Pass Plex Pass

Can't find this answer anywhere. I can login to my Plex account from practically anywhere. iPhone, iPad, Roku (all remotely) and Apple TV at home on same network. However - when I try to login on my Apple TV at my vacation property it cannot find my server. Important details to note:

This is the same network I am able to remotely connect via the prior mentioned iPhone, iPad and Roku.
Also - this is the strangest part to me - if I log back out on the Apple TV and then login using my own mother's account (I have shared access to my server with her) I am then able to connect! Same Apple TV - but not the master account.

I would say this is an acceptable workaround but it's not - as I would like to access my live tv when I am at my vacation home as well. Has anyone heard of this? What can I do?

Thank you!

Best Answer

  • greengoobergreengoober Posts: 2Members, Plex Pass Plex Pass
    Accepted Answer

    I restored my Apple TV and it now works. Didn't want to wipe it all out but had to try. Thank goodness it worked.

Answers

  • greengoobergreengoober Posts: 2Members, Plex Pass Plex Pass
    Accepted Answer

    I restored my Apple TV and it now works. Didn't want to wipe it all out but had to try. Thank goodness it worked.

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