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Plex Media Player 1.3.5.689 crashes on fresh install of OS X 10.11.6

pureipurei Posts: 3Members

Plex Media Player would not open on a MacBook Pro mid-2008. I did a clean install of the OS X 10.11.6, and the first thing I downloaded was Plex Media Player, but it still will not open. 'Service exited with abnormal code: 1'

Answers

  • pureipurei Posts: 3Members

    Oops! mid-2009.

    Also, there is no ~/Library/Logs/Plex* The 'service exited' messsage came from searching for Plex in Console.app

  • pureipurei Posts: 3Members

    v2.07.7.687 PMP Preview also crashes in the same way. Abnormal code 1. No crash dump or log created.

  • sa2000sa2000 Posts: 29,173Members, Plex Pass, Plex Ninja, Plex Team Member Plex Team Member

    moving to the Plex Media Player forum (from the Plex Media Server forum)

    Help given free on forums.            Fee-Based Personal Support & Help.        

    _______________________________________________________________________________________

    Plex Support Information              Troubleshooting               FAQs

    Plex Media Server:   Reporting Issues        Plex Web App: Debug Log    Plex Apps: Support pages and Logs    Logs: All Logs

    For list of 3rd party programs and malware / adware crashing Plex Media Server and mswsock.dll on windows, see Repeated crashing of Plex Media Server on Windows
     
  • sa2000sa2000 Posts: 29,173Members, Plex Pass, Plex Ninja, Plex Team Member Plex Team Member

    Is the Mac 32 bit or 64 bit?
    Only 64-bit supported

    Help given free on forums.            Fee-Based Personal Support & Help.        

    _______________________________________________________________________________________

    Plex Support Information              Troubleshooting               FAQs

    Plex Media Server:   Reporting Issues        Plex Web App: Debug Log    Plex Apps: Support pages and Logs    Logs: All Logs

    For list of 3rd party programs and malware / adware crashing Plex Media Server and mswsock.dll on windows, see Repeated crashing of Plex Media Server on Windows
     
  • SE56SE56 Posts: 1,742Members ✭✭✭✭
    edited September 10

    Lion 10.7 was the last 32 bit kernel for the Mac Platform. Sierra 10.12 will be the last to support 32 bit apps. I gather the discussion is about after a "fresh install of 10.11.6" El Capitan so support for 64 bit is assured.

    TV:(1). LG 65UB950T UHD Smart TV, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. : Blu- ray Player: Playstation PS3.Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, Onkymote, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

  • sa2000sa2000 Posts: 29,173Members, Plex Pass, Plex Ninja, Plex Team Member Plex Team Member

    Thanks for the clarification @Gdr56

    I do not have a Mac - is it possible to launch Plex Media Player app in terminal as we do for Plex Media Server when it fails just after launch ? If it is possible then there may be actual errors that would get returned

    Help given free on forums.            Fee-Based Personal Support & Help.        

    _______________________________________________________________________________________

    Plex Support Information              Troubleshooting               FAQs

    Plex Media Server:   Reporting Issues        Plex Web App: Debug Log    Plex Apps: Support pages and Logs    Logs: All Logs

    For list of 3rd party programs and malware / adware crashing Plex Media Server and mswsock.dll on windows, see Repeated crashing of Plex Media Server on Windows
     
  • SE56SE56 Posts: 1,742Members ✭✭✭✭

    From what I understand is that that you would have to" killall" as a command before trying to open

    TV:(1). LG 65UB950T UHD Smart TV, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. : Blu- ray Player: Playstation PS3.Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, Onkymote, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

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