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server randomly disconnects when signed into myplex on samsung tv

it will say that the server is offline or unreachable when i hit retry a few times it comes back. looking at the logs around the time it happens i can see;

23:38:11.550 [10084] ERROR - Error parsing allowedNetworks ' IP ADDRESS OF TV': An invalid argument was supplied. what does this mean?

my server is connected to the router via tp link powerline adapter and the tv is connected over wifi, i have also tried connecting the tv over powerline and i get the same thing. it could be fine for a day or two then it will just start disconnecting.

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Answers

  • Jammyboy10Jammyboy10 Posts: 3Members, Plex Pass Plex Pass

    i think i found out that the error was because i left a space in the ip address under the section list of ip addresses without authorization. i thought putting the ip address in that section would help the disconnections but it hasn't

  • Jammyboy10Jammyboy10 Posts: 3Members, Plex Pass Plex Pass
    edited September 20

    I have fixed both the address of the server and the TV in the dhcp of my router and I have secure connections set to preferred already. It still seems to have random disconnects

  • SE56SE56 Posts: 1,675Members ✭✭✭✭

    Make sure you have no gaps in PMS authorized IP addresses and comer between addresses.

    With wifi download a copy of a free app like "Netgear genie", you may have interference or congestion on your network..

    Try Changing Wifi channel , try turning off anything electrical not required, Raise your wifi Modem for better signal, power cycle everything and don't use remotes. Trash PMS cache folder and restart.

    I must ask which version of PMS are you using and which OS version?

    TV:(1). LG 65UB950T UHD Smart TV, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. : Blu- ray Player: Playstation PS3.Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, Onkymote, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

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