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Any video with EAC3 audio fails to play

mikefallenmikefallen Posts: 7Members, Plex Pass Plex Pass
edited September 23 in Docker

Running plex from following image:

https://hub.docker.com/r/linuxserver/plex/

Plex Version 1.9.1.4272

Sep 23, 2017 01:12:30.006 ERROR [Transcoder] Error while decoding stream #0:1: Input/output error
Sep 23, 2017 01:12:30.004 ERROR [Transcoder] [eac3_eae @ 0x150d760] error reading output
Sep 23, 2017 01:12:30.002 ERROR [Transcoder] [eac3_eae @ 0x150d760] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-66181c4b-c3d6-4b37-b6a2-67b8556d1c86/EasyAudioEncoder/Convert to WAV (to 8ch or less)/030kau81ld0a3bf2eyuxzufr_626-1-21.wav'

Best Answer

  • mikefallenmikefallen Posts: 7Members, Plex Pass Plex Pass
    Accepted Answer

    Found a fix

    Delete codecs folder:

    \plex\Library\Application Support\Plex Media Server\Codecs

    Restart the docker image and it fixes the issue

Answers

  • mikefallenmikefallen Posts: 7Members, Plex Pass Plex Pass
    Accepted Answer

    Found a fix

    Delete codecs folder:

    \plex\Library\Application Support\Plex Media Server\Codecs

    Restart the docker image and it fixes the issue

  • TheRaiuTheRaiu Posts: 9Members, Plex Pass Plex Pass

    Actually i have the same problem.
    A restart of the container solves the issue for a while.
    But it constantly comes back.

  • kopfpilotkopfpilot Posts: 301Members, Plex Pass Plex Pass
    edited October 7

    You might want to check your logfile for entries like this:
    8192 matches [Notify] Now watching ... 3400 matches [Notify] Failed to add watch for ...

    On my system the fs.inotify.max_user_watches was set to 8192 by default. Which is a rather small setting for a large library.
    Thus, every registered notification above 8192 simply failed due to os system settings. "Now watching" relates to a filesystem watcher event.

    If the same applies to you, see: http://forums.plex.tv/discussion/comment/1419397/#Comment_1419397

    Problems with remote connection?

    • Does the server have a static-ip and is using a wired connection?
    • Is port forwarding activated in your router and matches the port in PMS->Settings->Remote-Access->Manually enter Port
    • Does the external ip (in PMS) match the wan ip (in router) and is the external port accessible (see: www.canyouseeme.org)?
    • Does the plex.web access work using the url http://remote-ip:32400/web (or the port you specified in your router)?
    • Is Secure conection disabled for troubleshoot? If not:does the router support dns rebind protection and is *.plex.direct excluded?
    • Are any special network configurations involved (Jumbo Frames / IPv6/ VPN / SSH port forwarding / more than a single router or subnet)?
    • Are any Custom server access URLs added?
    • Brand and model of the router?

    What did you try so far (be as specific as you can)?

  • TheRaiuTheRaiu Posts: 9Members, Plex Pass Plex Pass

    @kopfpilot Actually, the problem was with what the eac3 encoder used as a transcode folder.
    It used the /tmp directory even though i set the transcode directory to /transcode, which the eac3 encoder didnt adhere to.
    So i had to add another volume in the config for the /tmp directory, after that it didnt throw anymore errors

  • ChuckPAChuckPA Posts: 16,773Members, Plex Pass, Plex Ninja, Plex Team Member Plex Team Member

    @kopfpilot said:
    You might want to check your logfile for entries like this:
    8192 matches [Notify] Now watching ... 3400 matches [Notify] Failed to add watch for ...

    On my system the fs.inotify.max_user_watches was set to 8192 by default. Which is a rather small setting for a large library.
    Thus, every registered notification above 8192 simply failed due to os system settings. "Now watching" relates to a filesystem watcher event.

    If the same applies to you, see: http://forums.plex.tv/discussion/comment/1419397/#Comment_1419397

    Sorry for missing this.

    If you want to increase that value above the default (e.g. 65536) , as root:

    echo   "fs.inotify.max_user_watches=65536" >> /etc/sysctl.conf
    sysctl -p
    

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