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PS4 says server is unreachable or freezes

mattydavidson7mattydavidson7 Posts: 2Members

For days now every time i pen the Plex app on the PS4 it allows me to select my profile then i get an error page saying the server is offline or unreachable (it's not, it's working perfectly fine on the desktop) then the whole app just freezes and i can't even select the settings to try and change anything


  • moody_bluemoody_blue Posts: 2,916Members, Plex Pass, Plex Ninja Plex Ninja

    Logs please.

    QNAP TS-253A 4G QTS (beta3) + PMS (beta) + QPython2 + PlexConnect 0.5-dev-161017

    TV Sony KDL-32V2500 (720p) + aTV3 Rev. A firmware 7.2.2 + Denon AVR-1604 A/V Receiver 5.1 + Harmony Touch

    Portables 1x iPad4, 2x Android phone, 1x Android tablet, 2x PMP on Win10

    No support via PM unless requested by me

  • mattydavidson7mattydavidson7 Posts: 2Members

    I don't have the logs, the server is my brothers that i'm accessing remotely

  • AnuruddhaAnuruddha Posts: 27Members, Plex Pass Plex Pass


    Plex is the best :)

  • AnuruddhaAnuruddha Posts: 27Members, Plex Pass Plex Pass
    edited October 16

    Open your Plex server admin in a browser. Just go to SETTINGS->NETWORK and select Secure connections = disabled. Then save. Now reopen your Plex app in PS4. It should work :)


    Plex is the best :)

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