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Why am i getting the "Conversion failed. A required codec could not be found or failed to install."

shnickelsonshnickelson Posts: 11Members, Plex Pass Plex Pass

I just set up my brand new Nvidia Shield up with plex. All of my library was added with little issue. Some of the videos seem to play with no problem but many of them give me "Conversion failed. A required codec could not be found or failed to install.". I have made sure that i have the latest version of the app. Every one of these files played, without issue, when my server was on my PC. What is causing the inability to play?

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Answers

  • shnickelsonshnickelson Posts: 11Members, Plex Pass Plex Pass

    That did the trick. Thanks much

  • Rosengren_tom@hotmail.comRosengren_tom@hotmail.com Posts: 1Members

    Thanks it worked!

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