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Very Slow Transcoding

stuartf1stuartf1 Posts: 40Members, Plex Pass Plex Pass

Most of my optimisations run at 4x but here's an example of 1 that's very slow, about 0.2x. Any idea why?

Answers

  • stuartf1stuartf1 Posts: 40Members, Plex Pass Plex Pass

    Another showing similar

  • stuartf1stuartf1 Posts: 40Members, Plex Pass Plex Pass

    Any help please?

  • stuartf1stuartf1 Posts: 40Members, Plex Pass Plex Pass

    The silence is deafening.

    Any ideas @MovieFan.Plex ?

  • stuartf1stuartf1 Posts: 40Members, Plex Pass Plex Pass

    Another 1 transcoding at 0.2x, info attached

  • MovieFan.PlexMovieFan.Plex Posts: 15,887Members, Plex Pass, Plex Ninja Plex Employee

    Hmm. I looked through your latest log and don't see you playing that video. Do you remember about what time you were watching? Maybe I'm just not seeing it.

  • stuartf1stuartf1 Posts: 40Members, Plex Pass Plex Pass

    Thanks for looking into it. I wasn't viewing, it was an optimisation task

  • stuartf1stuartf1 Posts: 40Members, Plex Pass Plex Pass

    Another problematic one optimising. Stuck at 100%,

  • MovieFan.PlexMovieFan.Plex Posts: 15,887Members, Plex Pass, Plex Ninja Plex Employee

    I see where the optimize process just hits 100% but keeps thinking there is more to do. I'll need to review your log more thoroughly. I'll get back to you.

  • MovieFan.PlexMovieFan.Plex Posts: 15,887Members, Plex Pass, Plex Ninja Plex Employee

    Back to your original issue of the slow transcode. Things appear to be correct. You had another stream going which was also being transcoded. The media optimizer will take a back seat when a regular stream is active. If you are seeing this when nothing else is going on, please provide me a log in that situation.

  • stuartf1stuartf1 Posts: 40Members, Plex Pass Plex Pass

    @MovieFan.Plex said:
    Back to your original issue of the slow transcode. Things appear to be correct. You had another stream going which was also being transcoded. The media optimizer will take a back seat when a regular stream is active. If you are seeing this when nothing else is going on, please provide me a log in that situation.

    Thanks for investigating. I was sure nothing else was playing or transcoding. I wonder if it's related to a similar issue I have right now where optimisation is stuck on waiting even though nothing else is playing. I've tried toggling pause on conversion screen to no avail.

  • MovieFan.PlexMovieFan.Plex Posts: 15,887Members, Plex Pass, Plex Ninja Plex Employee

    I checked around and it appears the transcoder is running into an issue and gets stuck. Do you know how to run logcat? If so, that may provide more details on what is going on.

  • stuartf1stuartf1 Posts: 40Members, Plex Pass Plex Pass

    @MovieFan.Plex said:
    I checked around and it appears the transcoder is running into an issue and gets stuck. Do you know how to run logcat? If so, that may provide more details on what is going on.

    Thanks. I have no idea but I'm sure Google will help me. I'll try to logcat the other issues too.

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