iOS app won't connect to server when not on local wifi
So this may belong in the serve forum, but I think it's more of an iOS app problem. Here's what I have:
When I'm on the same network as my media server, everything in the app works fine, connects with no issues, and all my files play fine.
When I'm on a different network, or on LTE connection, the iOS app on my iPhone 7 plus shows "Couldn't connect to server." Now before everyone tells me how to set-up remote connection on Plex, I can guarantee that's not the issue. If I go through the Chrome web browser on the same iPhone and pull up the plex Web App (and select request desktop page), I can access everything normally and everything plays, no matter what network I'm on.
I'm betting theres a setting or something I missed on the iOS app that I need to fix. This is my first iPhone, always been a samsung guy until this last upgrade. Thanks for any help you all can give!