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Smart TV will not access the Plex server through Relay

Having problems with my Smart TV working with PLEX. I have used it for several months without any troubles, but for some reason now it will not open Plex server remotely. The problem concerns the TV only, not my other devices. The smart phone starts logging on "direct connection" but ends up with "indirect" (this works fine). The smart TV does not get access at all.

My smart TV is running Plex APP version 3.1.0 (Samsung program version is 1123).

Any suggestions?

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