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Plex Roku app crashing lately on video playback

mistercoffeemistercoffee Posts: 6Members ✭✭

System info:
Roku 2XS via ethernet to Airport Extreme, OS and Plex app current w latest applicable updates
PMS v running on an old 2006 Macbook Core 2 Duo, OSX 10.8, via ethernet to Airport Extreme

Hi all,

Despite my old hardware I've never had this issue till recently. It doesn't occur with every video playback or consistently with certain videos/formats.

During video playback the Plex Roku app will quit, returning me to the Roku home screen. When I go back into the Plex app to restart the video it usually happens again after a few minutes. I've found that if I reboot the Roku it's less likely to happen again that soon. I'd say this happens with 2 out of 3 videos over the past 3 weeks or so.

I've attached my PMS log for what I think was the latest incident and the XML for the file I was playing. Since the Plex app itself crashes when this happens, I haven't been able to capture a Roku log.

I should mention that I also watch the same media from the same server via the Plex web app on a 2015 Macbook Pro with no issues.


Best Answer

  • mistercoffeemistercoffee Posts: 6Members ✭✭
    Accepted Answer

    My bad for not seeing all the other posts about this issue already :/

    FWIW, I tried Roku Media Player and everything has played flawlessly.


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