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Roku Client is crashing

Aevans0001Aevans0001 Posts: 7Members ✭✭

So I just added a lot of media, I have been converting my home dvd, blue ray collection into digital formats. Since then I have been having the most problems with plex for roku, but have been having problems also with plex for samsung. When I start a tv show it will play the opening credits and maybe 1 more minute and then the whole app resets without an error (on plex). oN sAMsung, it does the same thing, but after reseting it will not connect to server again. I am currently running 19.2.4285-9f65b88ae on my readynas server.

Answers

  • Aevans0001Aevans0001 Posts: 7Members ✭✭

    I found my roku client logs

  • lemme.carl@gmail.comlemme.carl@gmail.com Posts: 1Members, Plex Pass Plex Pass

    I am experiencing the same issue except I am running a windows 10 plex media server. my rokus are older however they have never had an issue until the last few weeks. I am running the same version 1.9.2.4285 currently and I am in the process of updating to Version 1.9.4.4325. hopefully that fixes our issues.

  • Aevans0001Aevans0001 Posts: 7Members ✭✭

    @lemme.carl please let me know! This has been killing me.

  • ljunkieljunkie Plex Dev Team Posts: 4,835Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    We are running into a memory limitation issue on Roku 2XS/2XD and other seconds generation models. We released an update to our Plex Pass channel this morning to help alleviate some of those issues. It's possible a crash may still occur due to memory limitations. We are working with Roku on the final resolution, that may require changes on their end.

  • Aevans0001Aevans0001 Posts: 7Members ✭✭

    Thanks Junkie for the update!

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