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The server "X" does not have a valid connection for casting. Check that the server is claimed

ferago42ferago42 Posts: 6Members ✭✭

Hello all. I just downloaded Plex, as I'm evaluating the product. It finished scanning my music, and when I try to cast to a Chromecast device, it will display the following error:

"The server "X" does not have a valid connection for casting. Check that the server is claimed in server settings"

Where X is the name of my computer with Plex installed. I'm not sure what does this mean, but I haven't been able to use Plex at all. I've been searching for this issue to no avail.

The PC has Windows 10 with Plex version 3.20.8. Thanks in advance.

Answers

  • northern12northern12 Posts: 1Members

    I'm having the same issue. No luck at all searching for an answer in the FAQ's.

  • cabalistcabalist Posts: 13Members, Plex Pass Plex Pass
    edited November 2017

    Signing out and signing back in (under Settings>General>"Server Signed In As"; I hit the button, signing out and signed right back in) fixed it for me. I wonder what that was about...

  • muckstermuckster Posts: 10Members

    Same error, no idea how to fix it. I signed in & out, uninstalled & reinstalled, nothing is working. Using the latest version of Plex on a Mac with Chromecast. Any help would be very much appreciated. Thx

  • Dom CDom C Plex Employee Posts: 1,221Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    Could you show me a screenshot of your settings page?

  • muckstermuckster Posts: 10Members

    Hi DomC — this part?

  • muckstermuckster Posts: 10Members

    This is the error I'm getting.

  • Dom CDom C Plex Employee Posts: 1,221Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    Interesting. If it's not too much to ask, could you please share your server with me? I'm Dom C.

    If you can reproduce the issue on a new library with just one item, then that would be best - but no worries if not.

  • muckstermuckster Posts: 10Members

    Not sure if I did this right, but I think I just sent you an invite.

  • Dom CDom C Plex Employee Posts: 1,221Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    You did, thanks. I can cast your content to my Chromecasts :confused: I'm listening to one of your movies right now on my Chromecast Audio :blush:

    Where are you browsing your library from? plex.tv or the PMS IP address? Do you see any errors in the browser console?

  • muckstermuckster Posts: 10Members

    That's so weird. I just got what you said about one item, so I deleted the library, added only one movie — and I still get the same problem.

    I'm browsing the library through the IP address.

    I just tested trying to browse and stream to the Chromecast from my Android app — and it works. So somehow it's just streaming from the mac that doesn't work.

    Thanks again for your help.

  • muckstermuckster Posts: 10Members

    Actually, I take that back — the Android app can play the movie on my mac, but not stream it to the Chromecast.

  • muckstermuckster Posts: 10Members

    Where do I look for errors in the browser console? Thanks.

  • Dom CDom C Plex Employee Posts: 1,221Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    It's buried under the settings in Chrome:

    Hopefully that will shed some light. There may be addresses/details you don't want to post publicly here. Please feel free to PM me.

  • muckstermuckster Posts: 10Members

    PM sent! Thanks again.

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