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Running Plex via Docker - Ocassionally Freezes and Drops media playback on devices

costrouccostrouc Posts: 2Members, Plex Pass Plex Pass

I am running plex in kubernetes within a docker container. About every 10 minutes devices that are playing a movie from the plex media server drop their connection and occasionally the plex media server is unresponsive for about 5 minutes (though does not crash). This happens on my local network and externally as well. I was wondering what steps I should do to start debugging this issue? There is no stdout/stderr from the executable. I am aware that there are many plex logs. Which ones should I look at first?


  • costrouccostrouc Posts: 2Members, Plex Pass Plex Pass

    I should also mention that I am using the official plex docker image plexinc/pms-docker:

  • ramses728ramses728 Posts: 13Members ✭✭

    Same issue here, have been having it for a long time. Appreciate any debug information.

    Setup: FreeNAS 11
    Bhyve VM Ubuntu 16.04 Server with docker

    /config : FreeNAS ---NFS---> Ubuntu --- docker volume --> plex docker image
    /data : FreeNAS ---NFS---> Ubuntu --- docker volume --> plex docker image
    /transcode : FreeNAS ---zvol---> Bhyve VM/Ubuntu --- docker volume --> plex docker image

  • ramses728ramses728 Posts: 13Members ✭✭
    edited October 16

    On very recent testing I get this error from the log file Plex Media Server.log

    Oct 16, 2017 21:54:00.969 [0x7f6b35bf5700] ERROR - Caught exception trying to stream file: /transcode/Transcode/Sessions/plex-transcode-lfappcyhhah4w69rvmsha5t8-b4e9865b-2678-403a-b93d-042eccf94aa2/init-stream1.m4s,/transcode/Transcode/Sessions/plex-transcode-lfappcyhhah4w69rvmsha5t8-b4e9865b-2678-403a-b93d-042eccf94aa2/chunk-stream1-00073.m4s: write: protocol is shutdown

    Web Client Version 3.23.1
    Server (fresh docker image pull with empty config dir) Version

    [Edit1: added logfile]
    [Edit2: added versions references]

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