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My plex player lags a lot on windows 10

NoctosphereNoctosphere Posts: 63Members, Plex Pass Plex Pass

So, it just lags a lot
it happens both in menu and in player mode
in menus, whatever i do, i cant click on anything, it just doesn't answer
in player mode, caption are fixed to the last one before the lag started, and i cant press any button at all, but the video continues...
its very annoying because in menus, i have only few seconds before the lag comes in...
I'm pretty sure it's not a RAM problem nor a CPU problem, since i have 16gb of ram and a i7 7th gen cpu

so, does it happen to anyone else?
if so, how do i fix it?
thanks

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