If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

Embedded subtitles in MKV not playing on ATV 3

I recently bought a used ATV 3 more or less exclusively for PlexConnect purposes :) And it's working great with one little snag. I have some MKV videos with embedded subtitles, and I can't figure out how to get them to show up on PlexConnect. Plex itself handles them just fine, I can get them to show up if I play the video through the PMS web app.

I've selected the SRT file on the video landing page in PlexConnect, and I've also played with the transcoder action and subtitle settings, to no avail. PMS and PlexConnect are most recent versions. Any ideas?

Answers

  • moody_bluemoody_blue Posts: 3,221Members, Plex Pass, Plex Ninja Plex Ninja

    Sample file requested via PM.

    QNAP TS-253A 4G QTS 4.3.4.0569 + PMS 1.13.1.5063 + QPython2 2.7.12.0 + PlexConnect 0.6

    TV Sony KDL-32V2500 (720p) + aTV3 Rev. A firmware 7.2.2 + Denon AVR-1604 A/V Receiver 5.1 + Harmony Touch

    Portables 1x iPad4, 2x Android phone, 1x Android tablet, 2x PMP on Win10

    No support via PM unless requested by me

  • bondfirebondfire Posts: 4Members, Plex Pass Plex Pass

    I'd love to know how this was resolved (if it was). I am having the same problem

  • moody_bluemoody_blue Posts: 3,221Members, Plex Pass, Plex Ninja Plex Ninja

    I don't remember having received any sample video file to test. Can you pls send me one to test ? See PM.

    QNAP TS-253A 4G QTS 4.3.4.0569 + PMS 1.13.1.5063 + QPython2 2.7.12.0 + PlexConnect 0.6

    TV Sony KDL-32V2500 (720p) + aTV3 Rev. A firmware 7.2.2 + Denon AVR-1604 A/V Receiver 5.1 + Harmony Touch

    Portables 1x iPad4, 2x Android phone, 1x Android tablet, 2x PMP on Win10

    No support via PM unless requested by me

Sign In or Register to comment.