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Plex News not showing up for Managed Accounts on Roku

feeserfacefeeserface Posts: 3Members, Plex Pass Plex Pass

Hey all,

Have plex news on my main admin acct just fine, but for some reason its not showing up in my managed users' libraries and I can't seem to find a place to enable the News features for specific accounts. Thanks.

B

Answers

  • NewPlazaNewPlaza Posts: 1,053Members, Plex Pass Plex Pass
    edited November 2017

    You won't. This was a BIG topic and the consensus was DO NOT include on managed accounts because most are kiddie accounts parents setup for their kids.
    Here is one such discussion about it.
    https://forums.plex.tv/discussion/289467/news-is-now-blasted-all-over-my-kids-account

  • scurtisscurtis Posts: 199Members, Plex Pass Plex Pass

    That is extremely frustrating. It should be treated as a library that can be turned on and off. I only use my admin account for administration. There are libraries in there that only go to this user or that user. Using the admin account for consumption would be ugly. I would love to use the News feature, but can't.

  • kinoCharlinokinoCharlino Posts: 1,449Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    Update!!

    Access to Plex News is now controlled at an account-level basis. If you choose to enable or disable News, then that will apply to all Plex apps signed in to the same Plex account. The only exception to this is that the admin of a Plex Home can control general News availability for Managed Users in the Plex Home, too. (Managed Users cannot control their own News availability.) If you choose to disable News for an account, then it will not appear anywhere in Plex apps associated with that account.

    You can access the setting under Account > Online Media Sources when signed in to the hosted Plex Web App with the account in question. When editing the setting, the available choices are:

    • Enabled: News will be available for the current account (and any Managed Users in a Plex Home the account administers)
    • Disabled: News will not appear anywhere in apps for the current account (nor will it appear for any Managed Users in a Plex Home the account administers)
    • Disabled for Managed Users: News will be available for the current account but will not appear for any Managed Users in a Plex Home the account administers (default selection)

    Notes:
    You may have to restart your Plex app or switch between users to see changes to this setting take effect.
    The account setting is currently in the hosted web app only, until the bundled app is updated.

    Search our Knowledge Base for more help

  • kinoCharlinokinoCharlino Posts: 1,449Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    Direct link to get you to the appropriate account settings page faster: https://app.plex.tv/desktop#!/account/online-media-sources

    Search our Knowledge Base for more help

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