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Fire TV video freezing

LoungeFlyZLoungeFlyZ Posts: 7Members, Plex Pass Plex Pass
edited November 2017 in Android TV & Amazon Fire TV

I have one of the new Fire TVs (not the stick).

I'm using it for Live TV ... however when I start a channel it plays for a few seconds before the video freezes. However the audio keeps playing.

I am using the hard-wired ethernet adapter for it (100Mbps) and have no issues playing 4k content on the Fire TV from other apps like Netflix and Amazon Video.

I currently have speed settings in the Plex app set to 20Mpbs for local and remote just to try and see if that helped but it doesn't seem to have.

I also see the "now playing" in the Plex status with Direct Play ... so it's not transcoding by the looks of it. I was doing this with an HDHomeRun PRIME and Frontier Fios TV ... channel 505 (NBC i think).

I am new to diagnosing issues like this, so any helpful pointers would be great.


  • ruckruck Posts: 3Members, Plex Pass Plex Pass

    Same issue here. Bought a lifetime plexpass and an HDHomeRun just for this. Kind of disappointed with the how buggy it is on the fireTV. Interestingly, I can open the sam channel on my phone using the plex client for Android on my phone it works perfectly. 100% smooth no stuttering at all. Seems to be something with Fire devices in general. I am using AC wireless. Will keep monkeying with setting to see if I have any luck

  • ruckruck Posts: 3Members, Plex Pass Plex Pass
    edited November 2017

    @LoungeFlyZ After playing with this over the past few hours, I can only come to the conclusion the liveTV functionality isnt remotely ready for prime time. I just installed the HDGrandSlam plugin and it works flawlessly. I fear I have paid for useless feature. Curious if you have the same experience with the plugin.


    Update: Only issue now looks to be interlacing

  • LoungeFlyZLoungeFlyZ Posts: 7Members, Plex Pass Plex Pass

    Thanks. I have resorted to the HDHomeRun App for Fire TV for live TV until this gets resolved. It's pulling directly from my HDHomeRun, bypassing plex currently, and working really well.

    I will try the HDGrandSlam plugin too. I tried HDHRViewer and had some success.

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