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Plex can't find and play external subtitels

Floza87Floza87 Posts: 7Members ✭✭

Hello, I have Asustor AS1002t with installed Plex Media server. My issue is that Plex can't see external subtitles in srt format. I have also Plex server on my WIN10 and there is everything allright but using same file uploaded to NAS there are no subtitltes found by Plex. Any idea how to fix this?

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