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Sync error

Lee BuckleyLee Buckley Posts: 4Members, Plex Pass Plex Pass

Every time i try to sync a video I get this error "plex expected X-Plex-Sync-Version: 2" yet when I sync a music file it works fine. Tried to sync to my windows 10 laptop and my Android tablet but nothing is working. Worked fine yesterday!?!

Comments

  • koriantonkorianton Posts: 1Members, Plex Pass Plex Pass

    I too am having the same error on my windows 10 laptop. I've tried cleaning my cache, but to no avail.

  • Lee BuckleyLee Buckley Posts: 4Members, Plex Pass Plex Pass

    It's now working on my android tablet, again no settings have been changed on either devices.

  • YogimaxYogimax Posts: 306Members, Plex Pass Plex Pass
    edited November 2017

    I'm getting the same error on my Windows 10 Surface Pro. I am able though to sync the same video to my Android phone!

    PMS: Windows 10Pro; Intel Core i5 4670K; 8GB RAM; 15TB internal storage; Networked within house via 600Mbs Homeplug;
    Internal Desktop Clients: 3 Win 10 64 Home, 2 Win 10 64 Pro
    Other Internal Clients: Roku 3, Nexus 10, 2 x Nexus 7, iPad 2, LG Pad 8.3
    External Clients via broadband: 10 x Roku, Nexus 7, Asus Transformer Prime, Windows 10 (Firefox), Windows 10 (Chrome)
    Mobile Clients: Nexus 7 3G, 2 x HTC One M8, Nexus 4
  • YogimaxYogimax Posts: 306Members, Plex Pass Plex Pass

    See this post for a fix to the issue. It worked for me, but unfortunately wiped out all my synced media!
    https://forums.plex.tv/discussion/297006/sync-error-during-transfer-win10-app#latest

    PMS: Windows 10Pro; Intel Core i5 4670K; 8GB RAM; 15TB internal storage; Networked within house via 600Mbs Homeplug;
    Internal Desktop Clients: 3 Win 10 64 Home, 2 Win 10 64 Pro
    Other Internal Clients: Roku 3, Nexus 10, 2 x Nexus 7, iPad 2, LG Pad 8.3
    External Clients via broadband: 10 x Roku, Nexus 7, Asus Transformer Prime, Windows 10 (Firefox), Windows 10 (Chrome)
    Mobile Clients: Nexus 7 3G, 2 x HTC One M8, Nexus 4
  • YogimaxYogimax Posts: 306Members, Plex Pass Plex Pass

    Update on this: after deleting my Windows 10 devices and reauthorising them as per the post above, I was successfully able to sync again. However, after adding a number of items which previously I got the error for, I am now getting it again for any subsequent items. This must be related to the latest PMS update.

    PMS: Windows 10Pro; Intel Core i5 4670K; 8GB RAM; 15TB internal storage; Networked within house via 600Mbs Homeplug;
    Internal Desktop Clients: 3 Win 10 64 Home, 2 Win 10 64 Pro
    Other Internal Clients: Roku 3, Nexus 10, 2 x Nexus 7, iPad 2, LG Pad 8.3
    External Clients via broadband: 10 x Roku, Nexus 7, Asus Transformer Prime, Windows 10 (Firefox), Windows 10 (Chrome)
    Mobile Clients: Nexus 7 3G, 2 x HTC One M8, Nexus 4
  • marcelhehlemarcelhehle Posts: 415Members, Plex Pass Plex Pass

    Sync is broken. Actually it never really worked for me in the first place.

  • Lee BuckleyLee Buckley Posts: 4Members, Plex Pass Plex Pass

    Sync has worked for me for the last 2yrs until the other day :(

  • Lee BuckleyLee Buckley Posts: 4Members, Plex Pass Plex Pass

    Just removed devices which also deleted everything I had synced, still unable to sync anything.

  • delwinbestdelwinbest Posts: 4Members, Plex Pass Plex Pass

    Any update on a permanent fix for this?

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