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Constant Network error occurred message after years of no issues

kauzer123kauzer123 Posts: 4Members, Plex Pass Plex Pass

I am running PMS on Samsung PS60F5500 from my pc using virgin superhub3 on a wired connection using cat6 cable. All of sudden after literally years of seamless useable, and since a recent windows 10 update I’m getting frequent network error occurred messages and Plex becomes unresponsive.

It seems to be getting worse and crashing every few minutes.

I’ve uninstalled/reinstalled apps on pc and tv, unplugged tv, rebooted router, restarted pc, but problem persists!?

Any advice before I cancel my Plex pass and move to a different media server PLEASE! I love Plex but can’t stand much more

Comments

  • grcarpbe@gmail.comgrcarpbe@gmail.com Posts: 6Members ✭✭

    HI, sorry no answer here.
    But I've got the same issue.
    TV UE48H6400
    No plex pass
    Win10 Update recently
    "A network error occured" each time I try to launch a file.
    Navigation into plex cause no pb though.

  • OrcaOrca Plex for Samsung Developer Posts: 7,483Members, Plex Pass, Plex Ninja Plex Ninja
    edited January 3

    @grcarpbe@gmail.com:

    If the navigation works, that means the app can access the Plex data.
    If you get an issue whenever you select something to play, the problem is probably that you moved/renamed the source files.
    So the database has file a listed on location b, but you moved it to c. When the app tries to find the file on location b it can't find it.

    Solution:

    • If the library moved (like from Volume1 to Volume2) > update the library source folders.
    • If you renamed some folders or files > run the library scan again.from Plex web.

    Have you checked if your answer might be in the User Manual?
    My Samsung environment:

    2010 BD-C5500 Blu-Ray,
    2011 UE46D7000 LED-TV,

    2012 BD-ES6000 Blu-Ray,

    2014 UE55HU8500L UHD LED TV

    If you enjoy this free app, you can buy me a beer by making a Donation

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