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No mkv with on Plex with Asustor 3201T

I just bought an Asustore 3102T that ison the list of compatible NAS with Plex. But The mkv file I put on the NAS is not read by Plex but the AVI and MP4 are ok. The device can supposedely read MKV and the TV read for sure MKV. Any idea?

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