If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

Plex pin Help

rrsmithrrsmith Posts: 4Members, Plex Pass Plex Pass

I would like to get a Plex server sub but most want a PIN number.?? I sign into my Plex using email address and password, so I have not got a PIN ,can anyone tell me how I go about getting one. I have check the internet but I have only found how to reset your PIN or Change it..

Best Answer

Answers

  • BigWheelBigWheel Posts: 10,097Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    on the users page click on the open lock icon in your users block. after you set, it will become a green closed lock

    Logs > https://support.plex.tv/articles/201869908-log-files/
  • rrsmithrrsmith Posts: 4Members, Plex Pass Plex Pass

    Hi Bigwheel thanks for the quick response to my question. I have already done this part but a little confused when asked for a pin when trying to get a Plex sub, is this the PIN that I give to the person that I am getting the sub from !!!!

  • BigWheelBigWheel Posts: 10,097Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    what are you talking about getting a sub from someone? From who/where are you getting this sub?

    Logs > https://support.plex.tv/articles/201869908-log-files/
  • rrsmithrrsmith Posts: 4Members, Plex Pass Plex Pass

    Perhaps sub is the wrong word, guess should have said a Plex share, but they have asked for a Plex pin and not my email address and not sure if it is the PIN that I created. I know when I first setup my account I was asked if I wanted to sign in with email or pin.

  • AmazingRando24AmazingRando24 Posts: 1,036Members, Plex Pass Plex Pass

    I'm getting a little lost trying to figure out where your problem is happening. Could you start by telling the story of everything you've done so far, and where the problem comes up in the process? The more detailed you can be, the less chance of confusion.

    PMS Server: Intel i7-6700 16gb RAM Dedicated Windows 10 PC
    DVR Lineup: Dual HDHomeRun Extend Tuners
    NAS: Drobo 5n2-15tb / Drobo B800fs 24tb

    "It's amazing what replacing one faulty network cable will do for your Plex performance!"

  • rrsmithrrsmith Posts: 4Members, Plex Pass Plex Pass

    I was asked for my PIN to access a Plex share but the only pin I have is the one that I created.
    I log on to my Plex with my email not a PIN. I do remember when I set my account up I was asked if I wanted to connect with PIN or Email and I selected Email so do not have a PIN.

Sign In or Register to comment.