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Poor video quality on apple TV

I originally had a server on my macbook and had no issues streaming to my apple TV. However, I recently set up a server on my Windows 10 PC and now whenever I play a video on my apple TV using the Plex app, the video quality is really poor. When I first go into the settings for the video, it is automatically set to the lowest possible quality. I changed the settings on the video I was trying to play to "original quality" but saw no difference. I then tried changing the settings in the app (as opposed to changing the settings on the particular video) and set both "home streaming" and "internet streaming" to "maximum". When I exit out of settings and re-open the settings page, it automatically reverts to the lowest quality setting. I have the "auto adjust quality" set to "off" and it will still automatically default to the lowest quality. I'm not sure where to go from here. Any help?


  • partizan76partizan76 Members, Plex Pass Posts: 168 Plex Pass

    Ok, first of all - describe your network? Router model, connection speed. Then we talk about content...

  • Itunes@jerseymikes.comItunes@jerseymikes.com Members Posts: 2

    Having the same issue over remote connection

  • Itunes@jerseymikes.comItunes@jerseymikes.com Members Posts: 2

    I change the quality settings to Max for both, and if I navigate off of the settings and back, the quality is set to 320. The changes I make won't stick.

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