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Why does my server show up on AppleTV as "unauthorized"?

ChapHarrisonChapHarrison Posts: 3Members ✭✭

After installing the Plex app on Apple TV, it showed a 4-letter code. I entered it in a browser window.

Why does my server show up on Apple TV with a big red Unauthorized?

Answers

  • mgrant50mgrant50 Posts: 2Members, Plex Pass Plex Pass

    Had the same issue today. I was trying to sign my daughter in on her AppleTV (she's a managed user). I found I needed to sign in with my (master) account on her device. I was then able to have her login to her account with the PIN I setup.

  • sa2000sa2000 Posts: 30,945Members, Plex Pass, Plex Ninja, Plex Team Member Plex Team Member
    edited January 30

    @mgrant50 said:
    Had the same issue today. I was trying to sign my daughter in on her AppleTV (she's a managed user). I found I needed to sign in with my (master) account on her device. I was then able to have her login to her account with the PIN I setup.

    please do not double post - I responded to your other post
    https://forums.plex.tv/discussion/comment/1604886/#Comment_1604886

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  • Admin9705Admin9705 Posts: 246Members, Plex Pass Plex Pass

    @ChapHarrison said:
    After installing the Plex app on Apple TV, it showed a 4-letter code. I entered it in a browser window.

    Why does my server show up on Apple TV with a big red Unauthorized?

    Boils down to permission issues. As they mentioned above, you need to have the same account and proper authorizations enabled; otherwise, plex is protecting your server from unauthorized access. They need to line up.

    VISIT: https://plexguide.com or https://github.com/Admin9705/PlexGuide.com-The-Awesome-Plex-Server

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