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extras not showing (trailers) in Chromecast or web browser

alexandregregoirealexandregregoire Posts: 2Members, Plex Pass Plex Pass

Hi guys,

I just purchased a Plex pass to view trailers on my movies, but they won't show up. I had a Plex pass before it expired and it worked just fine.

Any ideas why the extras (especially trailers) are not showing up ?

Thanks !


  • buglassm@gmail.combuglassm@gmail.com Posts: 1Validating, Plex Pass Plex Pass

    Bump, I have the same issue

  • nelsoncruznelsoncruz Posts: 1Members, Plex Pass Plex Pass

    I am also having this issue, latest server and media player version installed on win 10 server

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