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PMS on Ubuntu 16.04 not generating thumbnails

deldrandeldran Members, Plex Pass Posts: 34 Plex Pass

So I cannot get plex to generate thumbnails. I use filebot to process my files, and then plex looks at the folder that filebot put the files in. So those folders have most of the thumbnails and such in them already, but for some reason plex will not generate a thumbnail or use the existing.

Not sure what to do to troubleshoot this. I have told it to refresh all mediadata for the library, that did not fix it. Not sure what else to try.

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