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remote access

kjdp27kjdp27 Posts: 5Members, Plex Pass Plex Pass

Anyone know why remote access might not work. I have set the address manually in the plex gui and tested it from outside my network after setting up port forwarding on my router. The port is showing open but I continue it get this when I test the connection from the plex gui.

Not available outside your network




  • hsammhsamm Posts: 6Members, Plex Pass Plex Pass
    edited January 22

    I've ran into this also.... so here's what I had to do with my router..... instead of JUST "TCP" protocol allowed, in my firewall rule for PLEX, I had to change the PROTOCOL to "ALL".... this does not sound right to me, but if I just specify TCP and my manual port I cannot get remote access.... anyone else know what could be happening?

  • marcelo@aguiar.commarcelo@aguiar.com Posts: 1Members, Plex Pass Plex Pass
    edited February 6

    I have the same problem, but my router has the firewall set to Off, which is even worse. The port is open, when I turn on remote access it goes green for a couple of seconds then turns red... frustrating... Any help appreciated.

  • Matrix1234Matrix1234 Posts: 6Members ✭✭

    I had this problem when my IPS had their modem/router combo box as well as my own router. This time I had them bridge my ISP supplied box to act only as a modem. Port forwarding my own router works now.

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