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BUG: Kindle Fire HD 8 loads wrong user account

Brad_SBrad_S Posts: 208Members, Plex Pass Plex Pass
edited January 11 in Android (mobile)

Plex v.6.11.3.3147

When I login using my granddaughter's Plex Account, the system logs in, but then picks up my account (Brad_S) when on the local area network. I have cleared the cache, uninstalled, etc., everything short of performing a factory reset.

The issue is, I did not enter my pin for the local account, the tablet just selected the master account.

Is this a known problem?

Primary PMS: Windows Server 2012 R2 (VMware 6.5)
Plex Cloud
Devices: Windows, Android, Sony PS3/PS4, Roku Ultra Samsung 3D Ultra 4K, 3x Vizio TVs, Chromecast

Comments

  • Brad_SBrad_S Posts: 208Members, Plex Pass Plex Pass

    UPDATE: So I tried this same thing on my Samsung Galaxy Note 10.1 tablet. I found the same results. This is definitely a bug.

    STEPS TO RECREATE:
    1. Load an Android tablet with the latest version of Plex for Android.
    2. Login with an account that is not associated with the Master server account while on the local area network.

    Primary PMS: Windows Server 2012 R2 (VMware 6.5)
    Plex Cloud
    Devices: Windows, Android, Sony PS3/PS4, Roku Ultra Samsung 3D Ultra 4K, 3x Vizio TVs, Chromecast

  • Brad_SBrad_S Posts: 208Members, Plex Pass Plex Pass

    @antoniolg

    I'm not sure if you are the correct person to contact about this, but I found a major bug in the Android software. Please read the original post for details and how to recreate.

    Regards,

    Brad

    Primary PMS: Windows Server 2012 R2 (VMware 6.5)
    Plex Cloud
    Devices: Windows, Android, Sony PS3/PS4, Roku Ultra Samsung 3D Ultra 4K, 3x Vizio TVs, Chromecast

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