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Sync fails with A server error occurred during sync

I have been using the Windows app on both Windows 8 and Windows 10 PC's without an issue but all sync's are now failing with "A server error occurred during sync". Any idea what can be causing this? The source files are being sync'd from 2 different Plex servers and I can sync with my IOS device from them without any issues.


  • deadlydeanodeadlydeano Posts: 2Validating, Plex Pass Plex Pass

    Attached are the logs when the error happens.

  • mcfaulmcfaul Posts: 20Members, Plex Pass Plex Pass

    i have the EXACT same issue

    syncing to two differnet windows machines fails - from two differnet servers

    syncing to three ios devices is flawless

    what is going on??

  • smyth1492smyth1492 Posts: 2Validating, Plex Pass Plex Pass

    Same here, as plex pass subscribers can we not contact support directly? (I've only been using plex for a month hence the silly question!)

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