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Why Cant i upgrade to the new Version of plex

JKalmbachJKalmbach Posts: 2Members, Plex Pass Plex Pass
edited January 12 in Linux

I am running Version 1.9.7.4460 but when i hit (what's new) it tells me on Version 1.10.1.4602 and everything that new and updated. but will not let me update.

Any ideas ?

Thanks,
Jason

Best Answer

  • sa2000sa2000 Posts: 30,875Members, Plex Pass, Plex Ninja, Plex Team Member Plex Team Member
    edited January 12 Accepted Answer

    You are in the Linux forum - is the server on Linux or windows?

    On Linux updates would normally be done manually using sudo dpkg -I xxxxxxxxxxxxxx

    On windows there may be have been issues on that specific old version that you are on.
    Suggest shutting down plex media server and download the installation exe for the new version and running it
    Download it from https://plex.tv/downloads

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Answers

  • sa2000sa2000 Posts: 30,875Members, Plex Pass, Plex Ninja, Plex Team Member Plex Team Member
    edited January 12 Accepted Answer

    You are in the Linux forum - is the server on Linux or windows?

    On Linux updates would normally be done manually using sudo dpkg -I xxxxxxxxxxxxxx

    On windows there may be have been issues on that specific old version that you are on.
    Suggest shutting down plex media server and download the installation exe for the new version and running it
    Download it from https://plex.tv/downloads

    Help given free on forums.            Fee-Based Personal Support & Help.        

    _______________________________________________________________________________________

    Plex Support Information              Troubleshooting               FAQs

    Plex Media Server:   Reporting Issues        Plex Web App: Debug Log    Plex Apps: Support pages and Logs    Logs: All Logs

    Please do not send logs by Private Message unless specifically requested to
     
  • JKalmbachJKalmbach Posts: 2Members, Plex Pass Plex Pass

    Thanks sa2000 That Worked :)

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